Keep audiences updated on new products and services.Follow up with timely reminders about important account updates or changes.Send transactional business messages to inform customers about each transaction.Here are just a few examples when to use Viber Business solutions for banks: By leveraging the power of Viber, banks can boost customer engagement significantly. Viber also makes it possible to create chatbots that can answer questions and provide support. Many banks are already using Viber to communicate with audiences in a variety of ways, including sending account updates, providing customer service, and promoting new products and services. How Viber can benefit banks and their clients And that’s where banks can benefit from using Viber.
What’s more, Viber is also a great platform for businesses to reach out to their customers. Now, in 2022 the app includes games, stickers, chatbots, AR lenses, as well as Viber Out, the ability to make voice calls to landlines and mobile phones. In addition to the ability to make calls, send messages, share photos and videos, there has been a continuous effort since Viber’s launch in 2010 to add innovative features and functionality to improve user experience. What sets it apart from other messaging apps is its rich set of features. Viber is a calling and instant messaging app with over 1 billion Android downloads. In a world where customers are constantly bombarded with choices and marketing messages, how can banks hope to stand out and keep their clients engaged? Viber may have the answer.
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